Worldwide Shipping – Fast and Reliable
We ship nicotine pouches worldwide. Whether you’re shopping for yourself or someone else, we’ve made it simple to get your products delivered safely and on time.
Here’s where we can send your order:
- Your home address
- A service point near you
- Any address you provide
How We Handle Your Orders
We treat every order with care. Here’s what happens after you hit “Checkout”:
- You’ll get an order confirmation on the site immediately.
- A confirmation email will follow, sent to the email address you’ve provided.
- Most orders ship within 24 hours on weekdays.
- Products are packed in durable, lightweight boxes or bags.
- We store everything in a cold, secure environment to keep it fresh.
We’ll also email you once your order leaves our warehouse. This email includes all the shipping details you need.
Delivery Timeframes
Shipping times can vary, but here’s a general idea:
- Estimated delivery: 2-5 working days
- Factors affecting delivery: Customs delays, postal service schedules, and your location
You can always track your order in your account history. This includes a provisional delivery date to keep you in the loop.
Shipping Costs
We believe in transparency, so shipping costs are always upfront. Here’s how it works:
- Shipping costs are shown in your cart as you shop.
- The total cost, including shipping and VAT, is clearly displayed at checkout.
- No hidden fees—you see everything before confirming your order.
Things to Keep in Mind
We want your order to arrive without a hitch. Here are a few points to note:
- Customs and Regulations: You’re responsible for ensuring that nicotine products are legal in your country and comply with import laws.
- Accurate Address: Double-check your shipping details to avoid delivery issues.
- Stock Availability: If a product is out of stock, we’ll notify you and may send partial orders. You’ll always get an email update.
Returns and Refunds
Not happy with your order? Here’s what to do:
- Notify us within 14 days if you plan to return any products.
- Ship the items back to us in their original condition.
- You cover the return shipping costs.
If products are opened or damaged, we can’t issue a refund. For example:
- A roll with its plastic covering removed can’t be returned.
Need help with a return? Contact our support team for guidance.
FAQs
1. How do I track my order?
Log into your account to view your order history and track your shipment.
2. What if I didn’t receive a confirmation email?
First, check if you entered your email correctly. If it’s incorrect, update it in your account. Still having issues? Email us at sales@pouchrepublic.com.
3. My order hasn’t arrived yet. What should I do?
Shipping usually takes 2-5 working days. If 10 days have passed and your order hasn’t arrived, contact us for help.
4. Can I change my shipping address after placing an order?
If your order hasn’t shipped yet, we can update the address. Email us at sales@pouchrepublic.com as soon as possible.
5. What happens if I’m not home for delivery?
If your package doesn’t fit in your mailbox, you’ll receive a notification to pick it up at a nearby service point.
6. What if I receive the wrong or damaged product?
Notify us within 10 days of receiving the product. If it’s our mistake, we’ll replace the item or issue a refund. For damaged deliveries, submit a claim immediately upon receipt.
Update Your Information
Need to change your address or contact details?
- Log into your account to update your info.
- For urgent changes after placing an order, email us as soon as possible.
Why Choose Pouch Republic for Shipping?
We make shipping simple, fast, and secure. Here’s why customers trust us:
- Freshness Guaranteed: All products are stored and shipped in optimal conditions.
- Worldwide Coverage: No matter where you are, we’ve got you covered.
- Transparent Costs: Know exactly what you’re paying for, every step of the way.
- Customer Support: Our team is always here to help with any shipping concerns.
Shop with Confidence
When you order from PouchRepublic.com, you’re getting more than just nicotine pouches. You’re getting a seamless, stress-free shopping experience. Whether it’s fast delivery, secure packaging, or easy returns, we’ve got your back.
Start shopping now and experience the difference.